JOIN CITY STORAGE GROUP TEAM
Who we are
We are committed to leading our industry to a new level by focusing on exceptional customer service while servicing the London and surrounding area. We pride ourselves on being the largest provider of ocean containers used as storage bins in South Western Ontario.
City Storage Group offers portable storage solutions for personal storage space and mobile storage for businesses in London and its surrounding areas. We also offer standard storage locations to meet your needs throughout London.
We have thrived on being a 100% Canadian locally owned and operated Family business since 1990, where our customer and their needs come first.
Front Desk Clerk
What you will be doing
To provide exceptional customer service to not only our existing customers but to new customers looking for innovative storage solutions. To provide customers with the best possible solutions given the variety of options we offer. To ensure that their rental experience is a pleasant one from the beginning phone call to picking up their keys for their unit. This position is an integral part of the overall success of the business and how we are seen throughout the community. This job will report to the Operations Manager.
- Sales (incoming sales of units, POS system sales)
- Customer Service Liaison (clients new/existing, merchandise sales)
- General Office Duties (answering phones, providing information)
- Simple Cleaning Duties (vacuum, light dusting, sweep, bathroom upkeep)
- Managing the units (cleanliness, move in/move outs, transfers)
- Standard opening/closing of the office
- Minimal Merchandising/Restocking
- Other duties may be assigned as needed
What we need from you
- Permanent, Full time, 40hr per week, occasional Saturdays as needed, OT as needed
- Various locations – own reliable transportation needed
What skills and experience you will bring to us
- Soft Sales
- Able to work within a team setting or individually
- Exemplary Customer Service Skills
- Working knowledge of POS Systems (able to take cash, debit or credit card payments)
- Able to perform general office duties, filing, printing receipts, answering phones, providing general information for existing customers
- Computer skills, typing 20wpm
- Ability to multitask, quick learner
- Merchandising/restocking products
- Able to sit, stand or walk, frequently throughout the day
- Inspecting units for cleanliness, basic maintenance requests
- Ability to lift up to 20lbs
- Cleaning as needed (floors, garbage, bathroom, vacuuming carpets)
Contact us to apply
We are looking for innovative self-starters with a flair for exceptional customer service. If this is you, please complete the following form and upload your resume.
