What our customers are saying...

We try hard to provide the best possible service and products to our customers. Their satisfaction is our reward. Check out these City Storage reviews or leave your own.  Pleased with our service? Tell others. Unhappy for any reason, tell us so we can make it right.

“The ladies that manage this property are fantastic…friendly, personable and most important they are professional.

Access is easy with ground level doors for cars and several dedicated truck ramped docks. Lots of carts which are in excellent working condition. Clean bathrooms, a pop vending machine and newly sealed floors. They don’t scrimp on cleaning or neglect regular maintenance. Good 24/7 security CCTV and fire monitoring.”

-- David F

“Great friendly helpful staff, keeps your belongings safe and can deliver your container anywhere. Have used for storage for years. Automatic withdrawals and prompt reciepts via email.”

-- V C Webster

“These guys are the best in the business. Don’t hesitate to do business here. The staff is amazing and so is the service. Brian helped my father out when he didn’t have to and am very thankful for him. Good people that will get my business again!”

-- Mike S

“On Friday I was at your Fanshawe Park Rd storage centre to sell a piece of furniture that I had in storage. When I arrived Tonya Lundy was at the desk. She was busy with another customer but took a minute to smile and tell me that she would be with me in just a minute.

When I arrived at the locker I had difficulty opening the lock. She came immediately and showed me how to do it.

After I sold the piece I realized that I no longer needed a locker that size for the remaining furniture. So I discussed the possibility of moving the remaining pieces to a smaller unit. She couldn’t have been more accommodating and helped me move the pieces to a smaller unit.The furniture is high quality and I was concerned about a piece getting scratched being on the cement floor. She went and got cardboard to put under it. Since I was now stacking 2 night tables with the same concern she provided paper to put in between the two units.

On leaving she assured me, again with a smile, that she would take care of making the changes to my account. She was already now busy helping another customer.

I must say that I was shocked! You are fortunate to have an employee like Tonya working for you. She handled my situation efficiently and I left a totally satisfied customer ( and am telling lots of folks about my experience). She is the epitome of exceptional customer service as she went far beyond this customer’s expectations.

I understand that the Fanshawe Park Road centre is an expansion for you. Tonya represents your company’s public face. Good customer service, let alone exceptional customer service, seems to be a scarce commodity today. To that end Tonya is a valuable asset to your company.”

-- S F McGrath

“Love the professional service!!! Staff is amazing and always willing to help.”

-- T Brock

“Great customer service. Very clean facility.”

-- Ettienne du P

“Been storing with them for almost 2 yrs. Very nice ppl when we need.”

-- Lori A

“They take care of all your needs! Great prices & services. I wouldn’t recommend going anywhere else.”

-- Niecy

“Very clean, friendly and gave me peace of mind that my unit was safe. There are cameras, security system, temperature control and even tunes as you load! Would recommend the container pick-up and drop-off service – made life very easy.”

-- Christopner V

“I have used City Storage twice for moving and storage. They are professional all the way. My container arrived on time and the driver was excellent.”

-- Cheryl M

“I was just helping my friend move but they were chill. Nice lobby. The storage unit was perfect for his needs.”

-- Jrew T

“I would like to thank Tonya, the manager, at City Storage, for her help and assistance during our situation. She was dedicated and very caring towards us.”

-- Angie C

“Family Movers recommend this storage facility when you are living in their area. The prices are reasonable and the staff is friendly.”

-- Al H

“Very clean and very well managed facility.
Keep up the great work guys and gals at City Center Storage!!”

-- Jonny L

“I have been using City Centre Storage for many years. I even switched my work storage over there. Staff is VERY friendly and helpful. Always there to help you. Clean and tidy.”

-- Cheryl C

“The manager is very friendly and easy to work with. Always good to help. Facility is clean and prices are comparable.”

-- Myron T

“Great staff thay can answer any questions you have about all your storage needs.”

-- Andrew R

“Great storage place to do business with the owners and stuff know there business.”

-- Blair R

“Super convenient and easy.”

-- Sarah T

“Very professional facility. Friendly staff, and the rates for the units are reasonable, I especially appreciated the 50% off my first month! I will certainly use City Centre Storage again if I ever need a storage unit in the future.”

-- Erin B

“Great storage place! Never have to worry about the weather because all indoors.”

-- Rhonda B

“Great customer service I have been dealing with city storage for the past 2.5 years and they really understand. I would recommend them to anyone who needs a unit”

-- Michelle P


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